Accepting Your Offer

1. Cancellations

• Any false or misleading documentation found relating to a student’s application could result in the application becoming invalid. 
• If a student fails to meet the academic requirements, AIM has the right to withdraw or amend the student enrolment according to AIM’s Policies and Procedures. 
• Any student whose account remains outstanding at the start of term will be advised in writing of the consequences of non-payment and could result in the cancellation of their enrolment. 
• AIM can cancel, defer or temporarily suspend the enrolment of the student on the grounds of: 
  • Compassionate or compelling circumstances 
  • Misbehaviour by the student. 
  • Breach of academic (course) progress 
  • Fraudulent or misleading evidence 
• If a student withdraws from a course they may be entitled to receive an award appropriate to the level of the course successfully completed. At the time of withdrawal, students must follow all the appropriate policies and procedures as required by AIM. 

For more information see the Cancelling (Withdrawing), Deferring and Suspending Student Enrolment Policy and Procedure.

2. Refunds

Where a student withdraws from a course by the published census date, fees will be reversed in full. Students withdrawing from a course after the published census date will incur the full cost of tuition fees for that study period. For information regarding AIM’s Refund Policy, please see Refund Student Tuition Fees Policy and Procedure.

3. Recognition of Prior Learning (RPL)

• Applications to be submitted to AIM prior to course commencement. 
• AIM reserve the rights not to accept or review the applications should it be submitted after the course has commenced. 
• For RPL application submission after the course has commenced, the application should be lodged no later than the end of week 2 of the first study period. Late RPL applications lodged after week 2 of the first study period will not generally be processed, unless otherwise recommended by the Head of School and approved by the Director of Academic Affairs under compelling circumstances. 

For more information see the Recognition of Prior Learning Policy and Procedure.

4. Student Conduct

Students are expected to adhere to AIM’s policies and procedures at all times. AIM reserves the right to suspend or expel students for serious breaches of AIM’s policies and procedures. No refunds will be made in such cases. This includes meeting all the course requirements, attendance and regulatory requirements.

For more information see the Student Code of Conduct.

5. Student Privacy

The information on the student application can be given to the Australian Government authorities or other designated authorities. This information may include personal and contact details and course enrolment details and will be provided in accordance with the Privacy Act 1988 

For more information see the Privacy policy.

6. Fees

• Fee amounts quoted are correct at the time this letter is produced. AIM reserves the right to vary fees at any time. 
• Additional tuition fees apply for students who require extra study periods to complete their course. 
• By signing the Acceptance of Offer the student is aware that he/she is prepared to meet the fees and related costs associated with studying at AIM. 
• It is the student’s responsibility to keep a copy of all written receipts for any payments of tuition fees and non-tuition fees.

7. Tuition Assurance Arrangements

FEE-HELP Student

From 2018 the Australian Government will implement interim tuition assurance arrangements for FEE-HELP students. This means, in the event that the Australian Institute of Music (AIM) ceases to provide a course of study in which a student is enrolled, the interim arrangements will ensure that the student will be supported to continue their study with another provider in a similar course. If a similar course is not available, the student may be eligible for a re-credit for units of study commenced but not complete.

Upfront Payment

To safeguard against disadvantages to full fee-paying domestic students, due to unforeseen adverse provider circumstances, AIM is fully compliant with government financial and tuition assurance requirements protecting student interests, should they be unable to progress in an enrolled course of study.

8. Complaints and Appeals Processes 

The Australian Institute of Music (AIM) aims to provide adequate and easily activated dispute resolution procedures to deal with complaints/grievances and appeals. The Institute will treat complaints/grievances and appeals seriously ensuring that all processes are clear, confidential and fair to all parties. The best approach is to try and informally resolve the matter at the local level, before proceeding to a formal complaint. 

For more information see the Student Grievances and Complaints Policy and Procedure.

9. Acceptance of Offer

If you would like to accept this offer and secure your place, please return the signed Acceptance of Offer before the expiry date. Please note that conditions of this offer are subject to change and are not guaranteed if your acceptance is not received before the expiry date. Please sign and return Acceptance of Offer to either recruit@aim.edu.au or in person as indicated. 

It is the student’s responsibility to keep a copy of this written agreement. 

This agreement, and the availability of complaints and appeals processes does not remove the right of the student to take action under Australia’s consumer protection laws.